For Service Providers


Create targeted cohorts to drive growth

Use data feeds to produce customized cohorts for targeted and incisive sales and marketing campaigns.

Generate lets you define the groups you want to reach and how you want to reach them

Features at a glance

Easily produce customized, targeted cohorts within seconds based on demographics, traits, habits, interests, adoption, and experience.

Marketing automation for running campaigns on Facebook Ads and Google.

With easily created segmentation and cohorts, you’ll reach the right audience in the right place at the right time, increasing messaging effectiveness and decreasing cost per message.

Dive deeper into Generate

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Exceed all expectations

To deliver the fast, flawless, and reliable experiences demanded by today’s smart home users, broadband service provider Armstrong opted for Plume’s cloud-driven platform. Since adding Plume-powered solutions, Armstrong has seen:



in NPS



in customer churn

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Data to pinpoint your target audience

Produces customized targets for cohort-based sales and personalized marketing campaigns based on subscriber profiles that detail adoption rates, brand affinities, device usage, and tenure for robust user insights.

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Intelligence to reach your customers

Upsell, cross-sell, engagement, and lead-generation engines help you intelligently interact with your customers through our Campaign Delivery tool. Multichannel messaging and user engagement is designed to reach your audience in the right place at the right time with polished, engaging marketing materials.

Explore Nurture
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Insight into your audience

Our Business Analytics tool allows you to analyze customer trends, measure growth, and monitor network churn results. Audience Indices provide an in-depth look at who’s actually on your network and, more helpfully, who is not, while Device Trends analyzes application usage and adoption, as well as market shares and composite consumer scores.

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Tools to combat churn

Gives you intelligence on locations with a high risk of churn. Access to insights-driven factors helps you make decisions about subscriber retention while integration with your workflow tools may allow you to combat churn.

Explore Predict
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Smart solutions for your home and small business subscribers


A complete suite of Smart Home Services to delight residential customers.

Explore HomePass


Help small businesses flourish with intelligent WiFi tailored to their needs.

Explore WorkPass

Stay up to date with Plume IQ, our monthly data digest.

We provide insights from more than 2 billion devices managed in the Plume Cloud.

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